Songchuan after-sales service

作者: | 2022-09-05T06:38:52+00:00 2022-09-05|0 评论

 

For Songchuan Enterprise, the 18-year service history has accumulated rich experience for us to provide timely, fast and accurate services. We know that only by doing a good job in after-sales service can we effectively safeguard the interests of customers and the company can develop better.

In line with the corporate creed of "creating social value to realize self-value", Songchuan Enterprise adheres to the service commitment of "customers have no grade, satisfaction is 100 points"; rigorous, scientific and fast ISO9000 quality management service process, to create "Songchuan service brand" .

Songchuan Group adheres to the service concept of "customer + me = us" and the service commitment of "customer without grade, satisfaction without discount",
Provide "truly one-stop service" and sincerely become the value-creating partner of customers.

Here, our company makes a solemn promise to your company:

01The product provides six-month warranty service and lifetime maintenance service.

02 During the warranty period, if there is a quality problem, it will be repaired, replaced, installed and debugged free of charge according to the "three guarantees" principle.

03Provide free product installation and commissioning services and training services.

04 On-site service response within 24 hours; telephone service response within 10 minutes; question answer within 0.5 hours.

05After the free warranty period of the product expires, our company will continue to provide long-term preferential technical services for this product, including technical support, product upgrades, quick response to failures and technical consultation from relevant personnel.
Tianjin
Tianjin Branch
9-1-601 Xintiandi Home, Xinkai Road, Hedong District, Tianjin

022-60896349

022-60896348

300290

Zhengzhou
Zhengzhou Branch
Room 5003, Building 2, No. 68, Jingsan Road, Jinshui District, Zhengzhou City, Henan Province

0371-68184107

0371-68184035

450000

Jinjiang
Jinjiang Branch
Room 102-104, Building 48, Huatai International New City, Luoshan Town, Jinjiang City, Fujian Province

0595-88191485 / 88195536

0595-88195537

362200

Chengdu
Chengdu Branch
No. 636 Mengqiao Road, Jinma Town, Wenjiang District, Chengdu

028-82688598

028-82689699

611130

Foshan
Foshan Songchuan Machinery Equipment Co., Ltd.
No. 3, Huanzhen East Road, Guanglong Industrial Park, Chencun Town, Shunde District, Foshan City

0757- 29833088 (switchboard)

0757- 29833099

528313

Shanghai
Shanghai Songchuan Yuanyi Machinery Equipment Co., Ltd.
No. 9881 Songze Avenue, Qingpu Industrial Park, Shanghai

86-21-69213288 (switchboard)

86-21-69213157

201700
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